If your drain gets blocked, simply give us a call. One of our trained drainage engineers will be sent out to assess and clear the blockage — quickly and cleanly. With our cover, there are no call-out fees or surprise charges, and we’re available 24/7.

Standard drainage cover does not include septic tanks or overflow systems. However, if you have specific needs, we’re happy to discuss tailored solutions or upgrades to your plan. Just get in touch with our team for advice.

We aim to respond to emergencies as quickly as possible — often within a few hours, depending on your location. Our 24/7 support team will guide you through the process and prioritise your visit based on urgency.

Drainage cover protects you from unexpected drainage issues like blocked pipes, collapsed drains or leaks. Without it, emergency repairs can be expensive. With it, you’ll have peace of mind and support on hand 24/7.

No. All our plans include unlimited call-outs with zero hidden charges. What you see is what you pay.

Our cover includes:

• Emergency call-outs

• Blocked drain clearance
• Repairs and pipework maintenance

CCTV drain surveys (on selected plans)
Visit our What’s Covered page for full details.

Yes, we offer nationwide coverage across England, Scotland, Wales, and Northern Ireland. Wherever you’re based, we can help.

We’re happy to help — but pre-existing issues aren’t covered under a new policy. Once your plan starts, you’ll be covered for any new drainage problems that occur.

Simple. Just call us on 0333 444 0713 or use our online form. We’ll take care of the rest.

Our team is available 24/7, and we aim to respond to all emergencies as quickly as possible, often within hours.